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FAQs

This is an approximate conversion table to help you find your size. If you have already purchased an item by our brand, we recommend you select the same size as indicated on its label.

How do I check the status of my order?

Login to your account and click on My Orders to get all the information.

How will I know if my order has been placed successfully?

You will receive an email confirmation from our team once your order is successfully placed. The mail will have all the details related to your order.

How long will it take to receive the ordered products?

We process and ship every order within 24 working hours. Your order will get delivered within 3-5 Business Days depending on your location in India. In some cases, it may take longer to receive the shipment depending on your accessibility.

My order shows delivered but I have not received it

Generally, our courier partner delivers the order to the intended recipient at the delivery address only. In case, you have not received the order, we request you to call us on +91-9820047217 or mail us on support@jeviprints.in within 48 hours of the delivery intimation from our end. We shall arrange a proof of delivery for you within 48 hours of your complaint from the aligned courier partner. Any complaint raised after 48 hours of receiving the delivery intimation may not be considered

What delivery methods do you use?

You can be assured that Jevi Prints offers you the highest standards of security currently available on the online to ensure that your shopping experience is private, safe and secure. Your bank will authorize the credit card transaction directly without any information passing through to us. We do not retain your banking information.
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